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Established in 2003, Houkem has 19 years professional manufacturer experience, development, production,
sale and service of LED products, including 7 segment LED/SMD displays, Alphanumeric displays, SMD LEDs,
dot-matrix Led displays, bar graph arrays and LED direction indicator displays, High power led, high power 255nm
to 1550nm LED arrays,COB LED, SMD LED, street light LED, ,and all LED lighting application solution, etc..
In recent years, our company has introduced a series of advanced equipment including Automatic Production
Machines and Spectrum Test Machine. The products are also exported to clients in countries like USA,
Germany, Japan, Korea etc.
Q1. Can I have a sample order for your products? A: For standard type,Yes, we welcome sample order to test and check quality. Mixed samples are acceptable
Q2. What about the lead time? A:Sample needs 3-7 work days, mass production time needs 1-3 weeks .
Q3. Do you have any MOQ limit for the order? A: Low MOQ, 1pc for sample checking is available for most types.
Q4. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5.what payment method can you accept? A:we accept :T/T,paypal,Western Union,Credit card.
Q6. How to proceed an order ? A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q7. Is it OK to print my logo on the product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8: Do you offer guarantee for the products? A: Yes, we offer 2 years quality warranty to our products.
Q9: Why choose us? 1) We provide factory-direct prices. 2) We have our own R&D team, the products can be customized according to your requirements. 3) We provide superior and timely pre-sales advice and after-sales service. 4) We provide service door to door (China to your warehouse), much easy transaction.